Frequently Asked Questions
All parts and accessories can be purchased from any authorized Trails West dealer or directly from the Trails West Parts Store. Authorized dealers can be found using the “Find a Dealer” page from our website menu and all factory parts inquiries should be directed to: toddw@trailswesttrailers.com
Authorized dealers can be found using the “Find a Dealer” page from our website menu.
The best resource for valuation of used trailers is your local dealer (see “Find a Dealer” page on our website). As we do not sell factory direct, we do not follow the used trailer market closely enough to give accurately used valuations from the factory.
Replacement VIN tags are available from the factory for a small fee. All replacement VIN tag inquiries should be directed to: lynetten@trailswesttrailers.com
Owner’s manuals for most Trails West trailers and models are available to download on our website under the “Owner’s Manual” button.
All repair or warranty inquiries should be directed to the authorized dealer you purchased your trailer from.
All of our trailers are sold exclusively through authorized dealers. We do not sell trailers factory-direct.
Applications for employment can be submitted online using the “Job Opportunities” page from our website menu. You may also apply in person at our production facility located at: 67 North 800 West, Preston, Idaho.